Project Overview
Led and maintained Confluence as the reporting source of truth, reducing key person risk and improving consistency.
Documented KPI definitions, methodologies, business rules, process steps, QA checks, escalation paths, data sources, known issues, ownership, reporting guidance, templates, golden cases, change logs, and project logs. Improved onboarding speed, reporting consistency, governance maturity, auditability, review confidence, and sustainable delivery.
Interactive Analytics
Live visualization simulating the dashboards built for this project.