AI-Related Analytics Dashboard
A comprehensive governance-first measurement design for AI models in production.
Technology Governance & Reporting Lead | KPI Governance | Reporting Assurance | Executive Decision Support
Technology governance and performance reporting lead with strong experience building KPI frameworks, reporting controls, executive insights, and assurance processes across complex, high scrutiny environments. Experienced leading analysts, setting reporting priorities, reviewing outputs, managing reporting risk, and improving reporting maturity through standardisation, documentation, automation, and governance uplift.
Proven ability to translate strategic and operational objectives into measurable outcomes, reporting packs, decision ready insights, and sustainable processes for senior leaders. I have successfully replaced unreliable reporting processes with validated, repeatable methodologies used for operations, executive strategy, and Senate Estimates. Ready to step into data, reporting, and governance leadership roles where accuracy, accountability, stakeholder confidence, and continuous improvement are critical.
A comprehensive governance-first measurement design for AI models in production.
Workforce and contact centre analytics for operational decisions and KPI tracking.
"Jack brings structure to complex reporting problems and keeps delivery grounded in practical decisions."
Ruel, Contact Centre Analytics Leader
"Clear, dependable, and calm under pressure. Jack translates data into actions teams can execute."
Amita, Reporting and Insights Manager